Optical Express Patient Hub
Introducing an online patient portal designed to help patients become pro active in taking control of their eye care instantly.
Enter the new Optical Express Patient hub - a new complimentary personalised place to for patients to review documents, manage appointment bookings, health profile, records and details. We believe that patients should have choices, be fully informed and feel cared for at every interaction - our patient hub saves time, gives a greater level of care, transparency and power to patients.
Reaching patients
The New Patient Hub gives us new ways to reach our patients. Engaging patients in more valuable meaningful ways. New touch-points. That’s huge.
Patient age plays a key role in user adoption as well. People over the age of 45 may naturally be more hesitant about using account systems, like patient portals. It'll be simple for Optical Express team members to alleviate concerns when the portal in a very simple way ultimately helps patients get the best care before, during and after any refractive treatment.
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What does the Patient Hub Offer?
A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. All patients can activate their account and access the information we provide for them. Activating their patient portal is quick, easy, and only takes a few minutes.
Who can access the Patient Hub?
The new Optical Express Patient Hub is currently available for Refractive patients. Patients who book a new consultation appointment receive a unique secure access link associated with their record in their confirmation email. We encourage you to guide a patient to activate their patient hub.
Via Email| Location | Price |
|---|---|
| In Scotland | Available |
| Northern Ireland | Available |
| Rest of UK | Available |
| Deutschland | Not Available |
| Ireland | Not Available |
| Croatia (Hrvatska) | Not Available |
